A memo from Paul Gallagher, President of Allied Health Solutions, Chief Supply Chain Officer, WVU Medicine:
One of the most notable challenges since Workday go-live for Supply Chain Management has been the invoice and requisition approval process, which has proven to be ineffective and confusing, and contributies to delays affecting the Accounts Payable process.
Based on feedback from WVU Medicine employees, business processes have been redesigned to mimic our previous process more closely by streamlining the approval process from six levels to three, while working through missing role assignments and embedding automated back-ups where we have unfilled positions.
Effective Friday, Dec. 30, the new process will be active. A few things to note:
- Managers/directors, Spend Approver VPs, and Facility CFOs process will not change dramatically
- Due to the aforementioned “automated backup” changes, you may occasionally need to approve requests sitting in unfilled positions to avoid delays
- Any invoice that is currently in the system to be approved must follow the “old process” that it began in at point of origination
- It is imperative that each of you continue to check your My Tasks/Inbox daily and act quickly on any tasks in your inbox
- If you are planning to be out of the office, please delegate your approval to avoid invoices becoming stagnant as described in the job aid: Use Your Inbox and Inbox Delegations