WVU SCHOOL OF DENTISTRY / UHA DENTAL PRACTICE

PAYMENT POLICY   
      

                                                                                                                                   

ALL CLINICS  

·The cost of your treatment will be explained to you.  Fees documented on Treatment Plans are estimated. Actual treatment costs are based on the fee that is in effect when a procedure is started. Cash, checks, Visa, MasterCard, and Discover are accepted as payment.


Elective care: Payment in full is expected at the time of service.

Urgent care: $75 deposit must be paid during the registration process.

Emergency care: Patients may be billed for services provided.   


·Patients with account balances will not receive elective or urgent services until full payment is made. Exceptions may occur where unusual situations exist. Unpaid account balances are subject to transfer to a collection agency after 90 days from the date of service.


·INSURANCE COVERAGE: Payment in full is expected at the time of service, regardless of insurance coverage. Insurance claims will be submitted to your insurance carrier.  Any requests for additional information will be fulfilled. If we have a contract with your carrier, you may only be responsible for co-pays or deductibles. Questions regarding the management of medical insurance claims should be directed to our billing office.


·Where physician or hospital services are provided, you will receive separate bills for these services.   The payment policies associated with hospital or physician services may be different from the payment policies of the School of Dentistry.   


STUDENT CLINICS ONLY

·If laboratory services are required, the fee for that treatment must be pre-paid in full before the lab work can be started.


FACULTY AND RESIDENT CLINICS ONLY

·A 10% discount will be applied to fees that are paid in full via cash or check. A 5% discount will be applied to fees paid in full by credit card. These discounts will not be available when the fee charged is lower than our usual and customary fee.  


·If laboratory services are required, a down payment of 50% of the fee for that treatment is required before the lab work can be started.
                                                            

PATIENT CARE FINANCING (all clinics)

·Interest-free financing is available to qualified applicants through an outside institution.   The amount financed must exceed $500. There is no initial payment required. Depending on the amount financed, interest-free payment plans are available for periods of 3 months, 6 months, or 12 months.  Longer-term financing (36 or 60 months) is available, but these plans are NOT interest free.      
                                                                                 

Billing Office: (304) 293-6129          

Updated Fiscal Year 2012