About Our Services

The SOD Information Technology Services Department provides the following services to our administrators, faculty, staff, and students (as they relate to our clinical and academic operations):

  • We answer questions about common desktop products and services we support.
  • We provide detailed training and application support for Axium (our Patient Care Management I.S.)
  • We created detailed and customizable Crystal Reports for use in our Axium system.
  • We help solve problems with computers, printers, and other related peripherals.
  • We deploy, setup, and test new equipment and software.
  • We repair computers, printers, and other system peripherals. 
  • We provide desk side support for administration, faculty, staff, and students.
  • We maintain the school's internet and intranet websites.
  • We maintain the school's communication listservs.
  • We verify and maintain software site-licensing information.
  • We implement and maintain systems security to protect the privacy of our patients, faculty, staff, students, and alumni. 
  • We obtain answers to questions about University systems from other departments, such as SOLE, MAP, STAR, HSC ETRU, etc.

For general inquires, contact:
Jeffrey Tucker
Director, Information Technology Services
WVU School of Dentistry
1000 HSC North / Medical Center Drive
Morgantown, WV 26506
Phone: (304) 293-1681
Email: 
jetucker@hsc.wvu.edu